This privacy policy applies solely to information collected by this web site. It will notify you of the following:
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Separately from anything you send us directly, this website uses two Google services that collect some information automatically when you visit:
These services record technical details such as the pages you view, the approximate city you are in (estimated from your internet address, not your precise location), your device type and browser, and the website or search that sent you here. They store a randomly generated identifier in cookies on your device so that repeat visits can be counted as one person rather than several. We look at this information in aggregate and do not use it to work out who you are.
This website has no forms. We do not collect your name, address, phone number, or payment details through these pages. When you request a quote you are taken to our scheduling provider, Jobber, and anything you enter there is handled under Jobber's own privacy policy.
Information gathered by these services is processed by Google and is subject to Google's Privacy Policy. You can stop this collection at any time by:
Refusing these cookies does not affect your ability to use this website or to contact us.
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
The project photographs on this website are our own work and are copyright © Desert Shower and Glass, LLC. They are published so that prospective customers can see the work we do; publishing them here does not place them in the public domain or grant a license to reuse them. If you would like to use one, please contact us and we will tell you whether we can grant permission and on what terms.
This website links to services operated by other companies, including Jobber for quote requests, Google Maps and Google reviews, and our social profiles. When you follow one of those links, the destination company receives information according to its own privacy policy and technical practices. We do not control the content, security, or privacy settings of an external website. Review the destination policy before submitting personal, project, payment, or account information.
We may use service providers to support scheduling, customer communication, website hosting, analytics, advertising measurement, and other ordinary business operations. Those providers may process information only for the service they perform and are subject to their own contractual and legal responsibilities. We do not sell or rent information submitted to us.
How long information is retained depends on why it was collected. Quote requests and customer records may be kept while we respond, perform work, provide warranty support, maintain accounting records, resolve disputes, or meet legal obligations. Analytics information follows the retention controls of the analytics provider. When information is no longer reasonably needed for those purposes, we may delete it, anonymize it, or retain only the portion required for business or legal records.
You may ask us to review, correct, or delete personal information associated with you. Some information may need to be retained when required by law, for an active transaction, or to document completed work and warranty obligations.
This website and our glass installation services are intended for property owners, tenants, contractors, designers, and other adults arranging building work. They are not directed to children under 13, and we do not knowingly request personal information from children. If a parent or guardian believes a child submitted personal information, please contact us so we can review and remove it where appropriate.
Questions about this policy or a request concerning your information can be submitted through our contact page or by calling (480) 758-9711. Please provide enough detail for us to identify the relevant communication or customer record.
Our privacy policy may change from time to time and all updates will be posted on this page.